The Workflow Errors page is where an administrative user is able to view any system errors that occurred while an application was in the workflow process. If a workflow is in error and needs to be cleared, it must be done by someone on the Insight IS team. They will take action to either clear or end the workflow.
Note:
Currently the Action column is not available in Insight. Once the column is added it will be populated with a link. There are two actions that an administrative user can take to correct the error; Clear Workflow or End Workflow. The ‘Clear Workflow’ button will clear the application from the workflow tables enabling the submitter to start the process over. The submitter will once again have the ‘Submit’ button on the Submission page and the workflow process will commence as if it was never started previously. The ‘End Workflow’ button will remove the application from the workflow tables and no further action may be taken on the application.
Screenshot: Workflow Errors:
Main Screen Elements:
Column Name |
Description |
Protocol Number |
The number assigned to the protocol from ReX, if available. |
Protocol Title |
The title given to the protocol. |
Type |
The type of process that has failed during the submission process (for example, Amendment or New Protocol) |
Workflow Type |
The type of workflow that failed (for example, Humans Amendment). This is the actual name of the Workflow that Insight uses to process the application through the various workflow steps. |
Submitter Name |
The name of the person who created and submitted the application electronically using Insight. |
PI Name |
The PI associated to the protocol or process. |
Last Updated Date |
The date that the protocol or process was last updated. |
Workflow History |
The icon that launches the workflow history grid associated with the protocol or process. |