Abstract

Stalled vehicles, accidents, & road side assistance are the major issues since, the government is takingvarious initiatives to resolve these issues.The solution can be devised, by having such a system which can connect traveler/user to the well equipped control room via private network, where operatorcan resolve the issues by providing voice assistance and rescue team. The proposed system is VoIP Based Call Management System, which will connect traveler/user and control room via private network for voice assistance,which is provided by implementing Voice Over Internet Protocol(VoIP) service over SIP protocol.The traveler or user will press the button of VOIP based call box comprises of Intel Atom Embedded Board with features like less time of development,ease of portability and compactness, and will be connected to the control room via private network,where operator will provide required assistance to resolve the issues.